PROBLEMS OF SMALL COMPANIES:
One person receives calls from new customers, he also oversees logistics and equipment delivery issues. He organizes the work of the installation team, he advises and trains you after installation, you will call him for technical support and you will contact him in case of a guarantee. And you may one day lose it.⠀
This system works until he makes his few sales. After that, everything begins to crumble. He is tired of calls and is less likely to get in touch. The installers began to do shitty work, but no one controls them. You have a problem with the equipment - they give you tips on how to do it, but in reality they don’t help. Being a good specialist and building a strong system that can satisfy a client are two different things.⠀
HOW IS BUILT IN OUR COMPANY:
1. You send the floor plan and we will prepare a technical task for you according to all the drawings, where and how best to place the equipment, where to conduct communications, etc.
2. After payment, our cooperation does not end, but only begins. You are accompanied by a personal manager who organizes the delivery, arrival of the installation team and will provide further support.
3. Professionals who have already completed more than fifty assemblies will come to the installation + have the experience of their service for more than two years + give a lot of reports on the quality of the work done.
4. After installation, you and your employees will be trained at the facility to work with this equipment and what nuances may arise.
5. After the installation team leaves, you are accompanied by a special service engineer who will help you with equipment maintenance (this is a complex device, you will definitely have questions)
6. We will service the equipment not when it breaks, but according to the regulations so that it does not stop unplanned at all.
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